This is not a powder at all. It is more like granulated sugar. As such it is unusable by me. I am unable to contact them by phone as they do not pick up. They also do not return calls if you leave a message. Left with a feeling that I cannot trust Intralabs.
So, so glad to have re-discovered the joys of Borax for my laundry. This product is so effective and at a really great price, not to mention the super quick delivery.